Privacy Policy

At The Magical Florist, we value your privacy and are committed to protecting your personal information.

1. Information We Collect

When you place an order or contact us, we may collect:

  • Your name

  • Email address

  • Phone number

  • Billing and delivery address

  • Recipient's name and delivery details

  • Payment information (processed securely by our payment provider)

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders

  • Deliver flowers to recipients

  • Contact you regarding your order

  • Respond to your enquiries

  • Improve our products and services

3. Payment Information

We do not store your credit card or payment details. Payments are processed securely through our trusted payment service providers.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted service providers, such as:

  • Delivery partners

  • Payment processors

  • Website hosting providers

Only when necessary to complete your order.

5. Cookies

Our website may use cookies to improve your browsing experience and help us understand how visitors use our website.

You can disable cookies through your browser settings if you prefer.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

7. Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your personal information, where permitted by law

Please contact us if you wish to make such a request.

8. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us through our website's Contact page or by email.